Carole Press joined MCHC’s Leadership Team in 1998. Originally serving as Human Resources Director and subsequently serving as Chief Operations Officers for 9 years, the Board of Directors asked her to step into the role of Chief Executive Officer in 2015. During the time she has served in leadership, Carole has played a key role in the expansion of MCHC from one center to three; a fourth health center scheduled to open in 2018.
As a community leader and advocate for rural community health, Ms. Press serves on several boards that focus on community collaboration and access to care in rural communities: Mendocino County Health and Human Services Advisory Board to the Mendocino Board of Supervisors; Alliance for Rural Community Health; Health Alliance of Northern California and Hope Rising where she represents the health needs of Lake and Mendocino Counties.
In addition to active professional board participation, she attends and participates on several committee convened through the California Primary Care Association and is a member of the National Association for Community Health Centers. She engenders meaningful community partnerships and empowers the MCHC leadership team to participate in collaborative projects that support the health and wellbeing of the communities served by MCHC Health Centers.
Ms. Press is a graduate of the University of San Francisco, and more recently, the Clinic Leadership Institute, a signature project sponsored by Blue Shield of California and the University of California San Francisco. Prior to moving to Mendocino County and joining MCHC, she held professional and leadership positions in the for-profit arena in the San Francisco Bay Area.
Appointed MCHC’s Chief Operating Officer in August 2015, Jill Damian has been with MCHC Health Centers since 2006, serving as department manager for Care for Her. In this role, Ms. Damian worked closely with the clinical director to help make Care for Her the largest perinatal services program in Mendocino County. Since her appointment as COO, she has been helping MCHC Health Centers with the approach that worked so well for Care for Her—clear direction, measurable goals, and a strong, consistent marketing effort. Prior to joining MCHC Health Centers, Ms. Damian spent four years as the executive director for the Potter Valley Community Health Center (a local FQHC look-a-like clinic). Ms. Damian holds a Master’s degree in Pacific International Affairs from the University of California, San Diego; as well as a Bachelor of Arts degree in Political Science – International Relations and Spanish, from the University of California, Santa Barbara. Additionally, she is a recent graduate of the California Primary Care Association’s Health Management+ Program (2014) and participates in several local boards and community coalitions.
In the current financial environment, it is important to support the community we serve by developing sound fiscal policies and decision-making. Our years of service to underserved members of Mendocino and Lake Counties have provided the foundation for building a strong and permanent medical support system for those in need of our skills.As a service department in our company, the finance department records events and puts them into a context that sheds light on where our operations are successful and where we need to find new ways in which to operate more effectively and efficiently. As Chief Financial Officer, I am committed to finding ways to strengthen our company’s financial management, to providing more useable information for the administrative team and to ensure that MCHC, Inc. continues to be a leader in the delivery of medical, dental and other services to our community.
As with society as a whole, the practice of medicine is gaining a strongly technological component. At the same time, mandatory reporting to state and federal agencies has become a digital enterprise, and financial and medical records are being stored and communicated electronically. The keystone of MCHC's competitive edge is the expertise of our Information Systems Department (IS).
As the Chief Medical Officer, Dr. Jerry Douglas oversees clinical services for MCHC's medical department while assisting the organization in achieving its strategic and operational goals. Dr. Douglas is a board-certified family medicine physician who encourages a team-based approach and enjoys working with the Information Systems Department to help the organization stay ahead of the technology curve. He recognizes that health care can be a high-stress environment and he pays particular attention to helping providers and employees remain focused on the reasons they chose to work in health care in the first place. He often reminds people that if they aren't having any fun, they're not doing it right.
As the Medical Director of Care for Her, Dr. Karen Crabtree oversees clinical services for MCHC's women's health department. She works with a talented team of board-certified OB/GYN physicians, certified nurse midwives, women's health nurse practitioners, counselors, nurses, and health educators who work together to help women stay healthy through every age and phase of life.
The Dental Director provides leadership in clinical oral care initiatives and provides oversight of dental providers. The Dental Department works closely with the medical, case management, women’s health and behavioral health departments, supporting MCHC patients’ access to comprehensive care.
Special programs include HIV dental care, oral health care for pregnant women, care for the developmentally disabled and a commitment to community outreach that allows MCHC to implement short-term, community-based service projects, taking oral health education and services into schools and to other populations with unmet need.
Dr. Niemer graduated from the Medical School of the University of Nijmegen, Netherlands, in 1986 and achieved a Master's in Public Health in 1997 from the Harvard School of Public Health in Boston, Massachusetts. After practicing medicine in the Netherlands, Dr. Niemer spent a decade working in several different countries on public health initiatives and research. Returning to the US in 2009, Dr. Niemer joined MCHC as our Director of QI and partners with our clinical leaders on the implementation and evaluation of clinical processes reflecting patient centered health home standards. Additionally, Dr. Niemer represents MCHC in Partnership Health Plan's Quality Committee, which includes current initiatives on safe opioid prescriptions.
The Medical Director serves a liaison to improve organizational communication as MCHC implements the Patient-Centered Health Home (PCHH) model. He also mentors other clinicians and works with the Electronic Medical Records team to explain clinical workflows, so our computer technology can provide the most benefit for patients.
Appointed MCHC's Behavioral Health Director in October 2017, Ben Anderson will serve as part of MCHC’s executive team, responsible for overseeing counseling and psychotherapy services. Anderson is an experienced leader who has worked with children, adults and older adults. He came to Mendocino County from Fresno in 2003 to serve as the social worker for a children’s group home managed by Turning Point of Central California. In 2004, he began working for Tapestry Family Services, taking on positions of increasing responsibility until, in 2011, he became the organization’s executive director.
In 2014, he left Tapestry to become a full-time social worker for MCHC Health Centers, where he provided therapy, and supervised clinical services at MCHC’s Lakeview Health Center in Lakeport.
In his new role, Ben intends to continue to build on the integrated model of care and ensure that the employees who report to him are prepared to meet the challenges ahead while embracing MCHC’s mission of care.
In her role as Grants Administrator, Ms. Rada identifies potential services expansion projects to serve unmet needs, assessing and developing expansion projects and securing funding for program sustainability, along with administration and data tracking for follow-up reporting to funding agencies.